Privacy Policy

Last Updated: July 23, 2024

Introduction

As a self-employed school advocacy coach and consultant, I am committed to protecting the privacy and security of my clients’ personal information. This policy outlines how I collect, use, store, and protect your personal information, and your rights regarding your data.

Personal Information Collection

I collect personal information such as names, contact details, and information related to your child’s schooling, including Individualized Education Plans (IEPs), report cards, and assessment reports. This information is essential in understanding your child’s support needs and enabling me to provide effective advocacy services for your child’s educational accommodations.

Methods of Collection

The personal information is collected through email communications and forms on my website. When you submit a form on my website, the information you provide is captured and stored in my system. Unless otherwise stated on a particular form, I have access to the information you input. I regularly clean out the website’s backend and transfer data to Google Drive for secure storage or delete it if unrelated to individual clients.

Purpose of Collection

The information collected is used solely to understand your child’s educational and support needs. This understanding allows me to assist you in advocating for your child’s appropriate support and accommodations at school.

Data Sharing and Disclosure

Your trust is important to me. I assure you that the information you provide is strictly confidential. It is used only for supporting you, my individual client, and is never shared with any third parties.

Storage and Security

I store your personal information electronically in Google Workspace (Google Drive), where it is secured with password protection. I am the only person with access to this information, ensuring its confidentiality and security.

Web Hosting and Data Location

My website is hosted through Cloudways, a web hosting provider with servers located in Seattle, United States. This means that personal information collected through my website may be stored on Cloudways’ servers outside of Canada.

Choice of Cloudways:

Cloudways has been selected for its commitment to high standards of data protection and security. Their policies and practices align with my dedication to safeguarding your personal information.

Cross-Border Data Transfer:

The transfer and storage of data on Cloudways’ servers in the United States are conducted with the utmost care and in compliance with applicable privacy laws. Robust security measures are in place to ensure the protection of your data, similar to the security measures I employ for all personal client information.

Impact on Your Privacy:

The location of these servers does not affect the confidentiality and security of your information. I maintain full responsibility for your data and continue to ensure that it is used in accordance with this privacy policy and the consent you have provided.

Client Rights

You have the right to request the deletion of any documents you have shared with me at any time. My notes are excepted from this deletion. To request deletion or for any inquiries about your personal information, you may contact me via email.

Website Cookies

My website uses only the essential WordPress cookies for its operation. These are used to enhance user experience and are not employed for tracking purposes.

Collection and Use of Email Addresses

In addition to the personal information collected for advocacy and consulting services, I also collect email addresses for the purpose of sending newsletters and email marketing communications. This is done with the explicit consent of the individuals who choose to subscribe to these communications.

Subscription and Consent:

Subscribers to my newsletter and marketing emails have willingly provided their email addresses for this purpose. Consent is obtained clearly and straightforwardly, and subscribers have the option to opt-in to receive these communications.

Use of Email Addresses:

The email addresses collected are used exclusively for sending my newsletters and marketing materials related to my services and insights in school advocacy. I do not share, sell, or use these email addresses for any other purposes.

Opting Out:

Subscribers have the right to unsubscribe at any time. Each email communication includes an easy option to unsubscribe, allowing you to opt out of future communications.

Storage and Security:

Email addresses are stored securely and are subject to the same stringent security measures as other personal information I collect.

Form Submissions

When using this website, information submitted through forms is collected and stored on a website server. Unless otherwise stated on a particular form, I have access to the information provided.

Policy Updates

This privacy policy is subject to change. The date of the most recent update will be clearly indicated on my website. Significant changes to the policy will be communicated directly to my clients.

Compliance with Privacy Laws

I adhere to the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian privacy laws and regulations. I am dedicated to the secure, confidential, and respectful handling of all personal information, with a strong emphasis on informed consent and client rights in data handling. I regularly review and update my privacy practices to ensure compliance with current legal standards.

Contact Information

For any questions or concerns regarding this privacy policy or your personal information, please feel free to contact me.